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  2. Contacting Support & Creating Support Tickets

How to Create a Ticket

  1. Log into your sponsor portal.
  2. Click the ?
    1.
    Recording_2024-06-18_130109.gif
  3. Click “Submit a Ticket”
    1.
    Recording_2024-06-18_130324.gif
  4. Click “Create Ticket”
    1.
    Submit_a_ticket_on_Management_Dashboard_for_support_-_Step_5.png
  5. Fill out the required information. Be as detailed as possible.
  6. Click “Create”
    1.
    Submit_a_ticket_on_Management_Dashboard_for_support_-_Step_15.png
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